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Refund and Cancellation Policy

Refund Policy

Digit Info Solutions allows you to pay your credit cards bills seamlessly through its payment gateway partners. Digit Info Solutions may / may not charge a convenience fee for the transaction, it will be done completely with your consent to proceed with the transaction.

Digit Info Solutions follows the industry norms of settling credit cards bills while payment settlement time depends on various factors like source bank, settling bank, time of the month, mode of payment (UPI, IMPS, NEFT), public holidays, festival days, and other external factors which are not in its control.

Digit Info Solutions will attempt to settle your card bills in reasonable time but does not guarantee any time commitment.

Incase of any payment failure, it will be automatically notified with the best course of action. You can reach out to info@digitinfosolutions.com for resolution. In case of any refunds, it may take 15 to 21 days to reflect in your account.

Digit Info Solutions is playing the role of an intermediary to transfer funds between you and your bank, any disputes pertaining to money transfer would have to be dealt with by your bank.

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